City Underwriting Agency, Inc. Protecting your Business, Family and Future  Since 1930

Key Staff Directory


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City Underwriting Agency, Inc.
Express Customer Service

Below is our directory of key contacts for your convenience.

Contact Title Phone Number

Cindy Loo Controller 516-358-3508
Barbara Gaffney Bookkeeper 516-358-3502

Richard Kainz VP Bonds Department 516-358-3520
Tim Kenneally Senior Vice President 516-358-3509
Pat Von Posch Assistant Bond Manager 516-358-3532
Eileen Dunham Account Manager 516-358-3518
Norman Gomez-Vasquez Account Specialist 516-358-3503

Nancy Kalinoglu Director of Risk Management 516-358-3527
Steve Buksa Vice President of Claims 516-358-3505
Eunice Soljour Claims Representative 516-358-3561

Commercial Lines
Felicia McElwain VP Comm'l. Lines & Marketing 516-358-3517
Brigid O'Neill Marketing and Commercial Operations 516-358-3506
Joanna D'Arrigo Assoc. Account Exec. 516-358-3521
Michael Densky Account Executive 516-358-3539
Samantha Hanlon Account Executive 516-358-3530
David Hyer Account Executive 516-358-3524
Gabby Loiacono Account Servicer 516-358-3526
Sebastian Morales-Vasquez Customer Service Rep 516-358-3514
Brendan Mulholland Account Executive 516-358-3535
Samantha Schwartz Account Servicer 516-358-3565
Kevin Tynan Account Executive 516-358-3507
Cristina Yuen Acount Executive 516-358-3538

Group Benefits
Chris Connor Managing Director Group Benefits 516-358-3512
Greg Risucci Director of Account Management 516-358-3512
Karen Kilgallon Account Manager 516-358-3566
Zoraida Rodriguez Account Manager 516-358-3516

John Roe, Jr. Chief Executive Officer 516-358-3534
Nash Roe Executive Vice President 516-358-3525

Personal Lines
Ellie Carstens Personal Lines Manager 516-358-3504
Paula Johnson Customer Service Rep. 516-358-3536
Jacqueline Gallo Account Excutive 516-358-3567
Joann Pikramenos Customer Service Rep. 516-358-3572

Gunnar Goettelmann Director of Sales 516-358-3501
Jim Bailey Vice President 516-358-3533
William Blake Vice President 516-358-3531
Tom Bogue Vice President 516-358-3513
Rich Brazzano Vice President 516-358-3568
Chris Connor Managing Director Connor Group Insurance 516-358-3578
Lloyd Keith Friedlander Managing Director LKF Partners 516-358-3537
Norman Gomez-Vasquez Professional Associate 516-358-3503
Richard Kainz VP Bonds Department 516-358-3520
E. Timothy Kenneally Senior Vice President 516-358-3509
Bryan McElwain Professional Associate 516-358-3563
William McGinty Managing Director ELS Insurance Brokers 516-358-3548
Nash Roe Executive Vice President 516-358-3525
Mary G. "Trudi" Williams Vice President 516-358-3569
Peter Zaino Insurance Specialist 516-358-3519

Human Resources
Deborah Clancy Human Resources 516-358-3523

City Underwriting Agency, Inc.
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City Underwriting Agency, Inc.  |  2001 Marcus Avenue, Suite W180  |  Lake Success, NY 11042
Phone: 516-358-3500  | Toll Free: 800-762-1784  |  Fax: 516-358-3540  |  Email:

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